Skip to main content

Cristian Lazar

AI & Technology Operations Leader

I have spent over two decades transforming how enterprises operate through technology. From architecting AI platforms and GenAI solutions to redesigning IT operations from the ground up, I help organizations turn complex technical challenges into measurable business outcomes.

My approach is hands-on. I don't deliver strategy decks and walk away. I build alongside your teams, implementing the systems and workflows that drive real operational improvement. Every engagement is rooted in practical execution and accountability.

Core Competencies

AI Transformation
Technology Operations
ITSM/ESM Strategy
Workflow Automation
Platform Strategy
Team Building
Vendor Management
Governance & Risk

Career Journey

2024–2026

Senior Director, Technology Operations & Support

Enterprise Client (Veterinary Network Healthcare)

SecureAI Platform GenAI, SmartForms, IT Ops transformation

2019–2023

Enterprise Service Management Leader

Enterprise Client (Major Telecom)

ServiceNow ownership, 30% ticket reduction, $2B+ portfolio

2017–2019

Sr. Manager, Product Release Management

Enterprise Client (Major Telecom)

Agile transformation, IgniteTV delivery

2014–2017

Manager, New Technology Introduction

Enterprise Client (Major Telecom)

NextGen IPTV, Master System Integration

2006–2014

Senior Network Designer, Voice Core

Enterprise Client (Major Telecom)

$50M wireless core network transformation, VoLTE, HD Voice

Prior

VoIP Specialist / Senior Traffic Engineer

BearingPoint / Connex-Vodafone

International carrier network engineering

Education & Credentials

Education

M.Sc., Electrical Engineering & Computer Science

Polytechnic University of Bucharest

Certifications

PMP

Project Management Institute

Credential ID: 3449865

AWS Certified Cloud Practitioner

Amazon Web Services

Training

SAFeTOGAFCISSPDeep Learning ANN/CNN/RNNReinforcement LearningPython for Data Science

Platforms & Technologies

GenAI/RAGOpenAILangChainLangGraphLangSmithLlamaIndexPydantic AIVercel AI SDKpgvectorTeams ChatbotUltravoxPythonFastAPINext.js/ReactTwilioSupabasePostgreSQLn8nAzure ADSharePointDayforceConcurNetSuiteServiceNowJira/ConfluenceBMC RemedyITIL/ITSM/ESM

A Personal Note

I was born and raised in Romania, where I earned my engineering degree before moving to Canada to build my career in enterprise technology. That journey across continents gave me something I carry into every engagement: a global perspective on how organizations operate, adapt, and transform.

After 25+ years building platforms, leading operations teams, and delivering AI solutions at enterprise scale, I founded this advisory practice with a clear purpose. I wanted to help organizations navigate AI adoption and technology transformation with the practical lens of someone who has built and delivered, not just advised from the sidelines.

My approach is partnership over prescription. I work alongside your teams, not above them. Every recommendation I make is grounded in real-world implementation experience, and every engagement is measured by long-term outcomes, not slide decks. If that resonates with how you like to work, I would welcome the conversation.